Shipping and Return Policies

RETURNS AND SHIPPING POLICY

Ground shipping which includes UPS and USPS Priority Mail cost $7.95 for shipping and handling. Ground shipping is free after $99

We accept returns within 15 days of unopened product. A 20% restocking fee will apply. Please email us at ultravites@yahoo.com for a return authorization #. When sending product back use on of the following addresses: For UPS, FEDEX DCN 1403 Kings Highway Sugar Loaf NY 10981

For US Postal DCN P.O. Box 538 Sugar Loaf NY 10981

All Probiotics Require refridgeration during the months of April thru September depending on the current temperatures. We reserve the right to charge and additional refridgeration charge and or second day air charge if necessary. We do not gaurantee orders will ship on the day orders are placed. We reserve the right to adjust shipping charges on a case by case basis to reflect an accurate charge based on real rates. Our charges are a good guidline for 99% of orders shipped.